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Shipping Policy

 

Processing Time

All orders are typically shipped within 1-2 business days, Monday-Friday.

Holidays may affect processing time.

Shipping Rates

Our shipping rates are dependent on the delivery service selected, and the city/state your order is being shipped to, unless there is an option for free shipping. Some rates are flat-rate.

Order Tracking

If a tracking number is provided by the shipping carrier, we will update your order with the tracking information.

Shipping Time

Shipping time varies depending on selected shipping service.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. If we are unable to fulfill your order for any reason your credit card will be refunded.

Lost or Stolen Packages

We cannot be held responsible for lost or stolen packages that have a confirmed delivery for the address entered. If you think that your package has been misplaced contact us. We will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information.

Refused Delivery or Cancellations

Refused delivery or cancelled orders after order has shipped may incur additional shipping charges. 

Incorrect Shipping Address

During checkout you certify that you are providing the correct shipping address. Please check your shipping address for errors before placing any orders. If a package is returned due to an incorrect or incomplete shipping address provided by you are responsible for the return shipping cost as well as the delivery cost. We are not responsible for packages delivered incorrectly or lost due to incorrect shipping information provided by the customer.

Sales tax 

All orders shipped to Florida will be subject to sales tax in accordance with state law.